Comparative study of large information systems’ CSFs during their life cycle

Abstract

Large Information Systems (LISs) are integrated software packages organizations employed to manage one or whole aspects of their information flows inside and outside of their organization. Here, large integrated systems, which cover at least two aspects of organizational information flows, considered and tried to identify and rank Critical Success Factors (CSFs) of these systems during three major phases of LIS project. ERP literature used to shape the model of possible CSFs for LISs, and then the model surveyed by means of a questionnaire. Questionnaires data analysed to identify the importance and rank of each factor during the LIS life cycle. The results showed the top management support is the most critical CSF, and software package selection in pre-implementation stage is the most fundamental element during the LIS life cycle. © 2013, Springer Science+Business Media New York.