High-performance, knowledge sharing and ICT skills

Abstract

In recent years, high-performance work (HPW), and its effects on other organizational constructs, such as organization performance, have attracted the attention of numerous researchers. This study assesses the association between HPW components and knowledge workers' knowledge sharing, given the mediating role played by managers' information and communications technology (ICT) skills. In terms of methods, the study is descriptive-correlational and its sampling population consists of knowledge workers, employed by the Electric Distribution Company of the Isfahan Province, associated with knowledge repositories. Using Cochran's formula and a questionnaire with a return rate of 82 percent, the sample size is 92 people. To test the study's hypotheses, the structural equations software Smart PLS3 is used. As the results suggest, except for employee empowerment, all other components of HPW, namely hiring and selection, employee training and development, compensation and bonuses, and employment security, have positively meaningful effects on knowledge sharing. Strongly supported is the mediating effect of the managers' ICT skills on the associations between high-performance work and knowledge workers' knowledge sharing. Also discussed are implications for pertinent policymaking and future research. © 2018 - IOS Press and the authors. All rights reserved.