Articles
Publication Date: 2025
Journal of Education and Health Promotion (22779531)14(1)
BACKGROUND: Al-Zahraa Teaching Hospital, one of the most important hospitals in Iraq, is currently facing extensive organizational problems. One reason for these problems is the lack of attention to the voice of the employees, which can be due to a lack of designing an appropriate model for this phenomenon. MATERIALS AND METHODS: Accordingly, the present interpretive, qualitative, and exploratory research mainly aimed at designing a voice pattern for the employees in Al-Zahraa Teaching Hospital in Iraq. The field data were analyzed using the grounded data analysis method in the ATLAS.ti 8 software. The research experts included 17 academic experts, managers, and medical, health, and nursing staff of Al-Zahraa Teaching Hospital in Iraq, who were selected by the purposive sampling method. The sample size was determined based on the data saturation method. RESULT: The research results revealed that the voice of employees can provide managers with a thorough and multi-dimensional understanding of the organization’s situation. CONCLUSION: Based on the findings of the present study, individual and organizational characteristics are the elements that affect the voice of employees. © 2025 Journal of Education and Health Promotion.
Publication Date: 2024
Management Research Review (20408269)47(9)pp. 1360-1399
Purpose: This study aims to develop and test a model of the antecedents, mediators and consequences of the glass cliff phenomenon through public sector service organizations in Iran to explore more insights on gender inequality in managerial positions. Design/methodology/approach: The current research was conducted based on a mixed-method approach, using both qualitative and quantitative research designs. First, the qualitative method includes content analysis by conducting semi-structured interviews with 20 university professors and expert managers working in public sector service organizations in Iran. The outcomes of the qualitative phase lead to designing the conceptual framework and research hypothesis. Then, through a quantitative phase, 384 female managers working in public sector service organizations in Iran are selected using stratified random sampling and fill out the research questionnaire. The exploratory factor analysis was used to verify the model. Moreover, structural equation modeling, using AMOS 24, was used to test the research hypothesis. Findings: The findings of the qualitative phase were represented in three categories including antecedents (e.g. the characteristics of women’s leadership, the selection of women based on meritocracy criteria, women’s preferences and organizational factors), mediation effect (e.g. succession planning, personal development planning and support networks) and consequences of the glass cliff phenomenon (e.g. positive and negative consequences). The results of the exploratory factor analysis show there are ten components, explaining 88.5% of variances. Moreover, the test of the structural model supports the direct effect of antecedents on the glass cliff phenomenon. The results also show the effect of the glass cliff phenomenon on consequences through mediation effects. Research limitations/implications: There are some limitations that can be addressed by other researchers. Accordingly, the limited number of female managers in Iran prevented larger quantitative research. Moreover, the current research only found casual and mediation consequences of the glass cliff phenomenon, and potential moderators were not considered in this study. Originality/value: The present study’s innovations may include using a mixed-method approach to investigate the antecedents, mediators and consequences of the glass cliff phenomenon in this study and examining the model constructs in some public sector service organizations. This research may provide a deep understanding of the antecedents, mediators and consequences of the glass cliff phenomenon by finding new factors using a mixed-method approach. © 2024, Emerald Publishing Limited.